SP Upgrade - Forum | JoomShaper
Staff replied SP Page Builder

SP Upgrade

Asked by Christine 3 years ago Last activity 3 years ago

Hello,

We upgraded from SP Page Builder Pro 3.8 to 4 on a multi language site and we get access denied when trying to edit an article via SP Page Builder. We tried this upgrade on both Joomla 3 and 4 installations with the same result.

Thank you.

3 replies

Ofi Khan Staff

Hello Christine

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Christine Asked this

Credentials shared. Thank you!

Ofi Khan Staff

Sorry, I do not get the issue. Please share a screencast of the issue to check it.

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