SP Upgrade - Question | JoomShaper
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SP Upgrade

C

Christine

SP Page Builder 2 years ago

Hello,

We upgraded from SP Page Builder Pro 3.8 to 4 on a multi language site and we get access denied when trying to edit an article via SP Page Builder. We tried this upgrade on both Joomla 3 and 4 installations with the same result.

Thank you.

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #120959

Hello Christine

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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C
Christine
Accepted Answer
2 years ago #121050

Credentials shared. Thank you!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #121418

Sorry, I do not get the issue. Please share a screencast of the issue to check it.

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