MP4 does Not Work - Question | JoomShaper
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MP4 does Not Work

A

Andrea

SP Page Builder 2 years ago

Hi, at the bottom of this page : https://www.valpantena.org/territorio/natura , I have added a video player for an mp4. The url added of the video is correct : https://www.valpantena.org/images/video/territory_video.mp4

Why I cannot view the video ? Thanks

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123234

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. I think third-party script conflict with the Page builder script. Will you please provide me the Joomla administrator access to check the issue?

-Thanks

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A
Andrea
Accepted Answer
2 years ago #123268

Requested details added. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123318

Yes, I also found the issue and forwarded your issue to our developer team. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123335

Update: When i have checked our server it works fine.

http://helix-framework.org/en/component/sppagebuilder/page/51

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #123376

Please check now. Thanks

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