Investa Template Settings is Messed Up - Question | JoomShaper

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Investa Template Settings is Messed Up

P

Petra

Template 2 years ago

Hello, the settings in Investa are not displayed correctly. What could be the reason?! ![]https://prnt.sc/87COKYF4iJn2

Thanks

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5 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #159155

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area & FTP access so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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P
Petra
Accepted Answer
2 years ago #159165

Hi Toufiq,

thank you. see below.

regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #159169

https://prnt.sc/EJp31X9STGWq

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P
Petra
Accepted Answer
2 years ago #159170

Sorry

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #159228

Please check now. We will fix it next update. Thanks

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