Easystore - Digital Products - Question | JoomShaper

Easystore - Digital Products

S

Seppe

EasyStore 1 year ago

Is there any plan to be able to sell digital products like vouchers. We want to sell entrance tickets, vouchers for drinks, .... on our website.

For now it seems to be that people buy it online, and that we need to send an email ourselves with the tickets and/or vouchers to our customer.

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26 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #192061

Hello Seppe,

Thanks for reaching out to us.

Currently, there is no plan for digital products selling features. Hope, in future it will be implemented.

Thanks for your understanding.

Best Regards,

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DC
David Collado
Accepted Answer
1 year ago #194664

terrible answer, I've seen this requested by your customers numerous times on this forum. I have sites interested in this as well and tell them we have to use something else and not easystore

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S
Seppe
Accepted Answer
1 year ago #194741

Yeah You see this more and more happening. That's why I hoped it was also possible with EasyStore, to be able to sell products like "a voucher". what a pitty it's not possible, and so we need to look for another webshop-software.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #194673

Currently, our team is focused on developing some exciting new features. We do hope this particular feature will be implemented in the near future. However, as I’m not part of the management team, I’m unable to provide an exact timeline at this moment.

We appreciate your understanding and patience.

Best regards,

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S
Seppe
Accepted Answer
8 months ago #205683

Good afternoon.

Any update about this?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #205708

Hello,

Thank you for your message. At the moment, there are no plans to implement this feature. However, if management decides to move forward with it, you will be notified.

We appreciate your patience and understanding.

Best regards,

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S
Seppe
Accepted Answer
8 months ago #205738

Good morning.

Thanks for your quick reply.

Too bad the patience soon will be turned into using another software, we really need this. To be exact, this is the only reason why we need a webshop.

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TD
TOCHTERMANN DAMIEN
Accepted Answer
8 months ago #205764

i should say i'm disappointed too. i sent them Hikashop zip files to analyze and adapt for Easystore (about multivendor, multicurrency, Colissimo...which need 2 years for this one to adapt) and their only answer is "not planned " or "we will need time to do it".

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Ian Farquhar
Ian Farquhar
Accepted Answer
8 months ago #206148

Downloadable products is a “must have” feature for a modern e-commerce solution. For EasyShop not to have this feature is a major mistake. I sell both physical as well as downloadable products so I hope you can persuade your management to develop this important and exciting feature in the near future.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #206172

Hello @all,

Thanks for your request! I completely understand that this feature is essential for any eCommerce solution.

We’ve already added it to our feature request list, and I hope it will be implemented soon. However, since I’m not part of the management team, it’s not something I can confirm or control directly.

At the moment, our team is focused on developing multilanguage and multi-currency features, along with several other improvements.

Thanks so much for your patience and understanding!

Best regards,

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Josef Rosner
Josef Rosner
Accepted Answer
4 months ago #215742

Hello, thanks for your honest answer, Ofi Khan https://www.joomshaper.com/forum/question/43318

Hello Willie ...

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Unfortunately, we do not have plans for digital products.

Best regards

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G
GoZipper
Accepted Answer
5 months ago #214592

Yes, digital products is a must and also recurring subscriptions would be great to have for digital products.

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Josef Rosner
Josef Rosner
Accepted Answer
5 months ago #214599

Hi everyone,

As long as easystore isn't able to develop the shop to meet the requirements of the tax authorities in Europe, including all tax laws and cross-border EU trade (for businesses without VAT - for private individuals with VAT), easystore will remain a "toy shop," where we customers are treated like guinea pigs and repeatedly put off for weeks, months, and possibly soon years.

I sent all the necessary legal regulations and links to Joomshaper support over four months ago.

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DR
Daniel Ramklo
Accepted Answer
3 months ago #219489

I too is wanting this to sell images and videos.

Is there an alternative shop that looks good?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #219529

Until our feature becomes available, you may try custom solutions or other third-party options to meet your needs.

Thank you for your understanding and patience.

Best regards.

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Josef Rosner
Josef Rosner
Accepted Answer
3 months ago #219490

Yes - ArtStation - from Epic Games - you can create your portfolio and sell on this common website until Joomshaper gets its act together and solves the problem of digital sales.

https://cebylon.artstation.com/

this is My Site

have fun !

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S
Seppe
Accepted Answer
1 month ago #223364

Good morning 11 months ago: "Currently, our team is focused on developing some exciting new features." But as far as I can see, still no solution. People are even advised to try other third-party options?

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Ian Farquhar
Ian Farquhar
Accepted Answer
1 month ago #223366

Most companies want to drive people to their site rather than away from it, a very strange and rather unusual business attitude.

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M
Martin
Accepted Answer
1 month ago #223367

It’s not called “EasyShop” for nothing.

Why are people pressuring the developer, who has deliberately chosen not to make this a priority?

Anyone who wants to sell digital products can always use a different product instead of constantly complaining that JS isn’t implementing this within days/weeks/months!

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #223368

However, JoomShaper needs to clearly state at some point that this feature won't be developed for the next five years, instead of constantly promising that the developers will address it and prioritize it.

For many months now, they've been doing this not only with regard to digital products but also with other things, such as adapting invoices to the requirements of local tax authorities in Europe. Currently, the invoices look like a bunch of numbers on a piece of paper after unwrapping a sandwich. They can't be customized or changed without editing the HTML code, which many users who have purchased the program can't do and don't want to or can't invest thousands of euros/dollars to pay a specialist to make the changes.

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M
Martin
Accepted Answer
1 month ago #223371

So I read through the entire post, and nowhere did JS promise to implement it anytime soon.

And the issue of invoices in the EU is a whole other story. If you want something customized for you, you have to program it yourself and not expect someone else to do it for little money or almost for free. ;)

Anyone working in web design should have at least a basic understanding of these things, rather than always demanding a custom solution from someone else.

Take a look at the topic of Google Fonts and DSGVO/GDPR. The Helix templates still doesn’t have its own solution because it isn’t a priority for JS. It’s a shame, but it’s JS’s decision, not ours. So I got to work myselves, and with OD Local Fonts, there’s an extension for integrating and managing your own fonts that works in all Helix Ultimate templates. :)

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M
Martin
Accepted Answer
1 month ago #223374

The links just confirm what I'm saying:

It's on the wish list, but there's no guarantee it will actually be implemented. Just accept it.

Btw:

  • In deinem Datenschutz sollten deine Social Media Links erwähnt werden. ;) ;) ;)
  • Template by JR wäre ich sehr vorsichtig, da du mit Decora ein Template von JoomShaper nutzt. ;)

Impressum hochgefährlich, weil nicht rechtssicher und somit definitiv abmahnbar:

  • Satirischen und kommentierenden Text vollständig entfernen (insbesondere „Vorsicht: Satire“ sowie Aussagen zur „Abmahnindustrie“)
  • Beleidigende oder abwertende Formulierungen entfernen
  • Nicht relevante persönliche Angaben streichen (Schuhgröße, Kragenweite, Gewicht, Körpermaße)
  • Steuernummer entfernen (keine Pflichtangabe und datenschutzrechtlich problematisch)
  • E-Mail-Adresse vollständig und korrekt angeben (keine Verschleierung durch „*“ oder ähnliche Ersetzungen)
  • Angaben zur beruflichen Tätigkeit präzisieren:
    • vollständiger Name der Kammer (z. B. Bayerische Architektenkammer)
    • Berufsbezeichnung und Staat der Verleihung
    • Hinweis auf geltende berufsrechtliche Regelungen
  • Impressum klar und sachlich strukturieren (keine Vermischung mit irrelevanten oder humorvollen Inhalten)
  • Angabe zum inhaltlich Verantwortlichen sauber formulieren (z. B. „Verantwortlich für den Inhalt gemäß § 18 MStV: …“)
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #223383

Hi everyone,

Thank you for sharing your thoughts and feedback — we genuinely understand the concerns raised here.

Regarding digital products: yes, it’s something we do have in our plans. However, to be transparent, we don’t have an exact timeframe to share yet. Rather than giving uncertain promises, we prefer to communicate only when we have a clear and reliable schedule.

At the moment, our team is focused on some major ongoing work, including:

  • EasyStore Free version improvements
  • A paid version with extended capabilities
  • Full multilingual support
  • Multi-currency support

These are significant updates that will benefit a wide range of users, and they require careful development time.

We completely understand that digital products are important for many of you, and your feedback is noted and appreciated. It helps us prioritize and plan better.

Thanks again for your patience and for being part of the community 🙏

Best Regards,

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Josef Rosner
Josef Rosner
Accepted Answer
1 month ago #223475

hello, where is the EasyStore Free version ?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #223478

We are working on it. Hopefully in the next release we will introduce it.

Thanks

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