On The Background Translation To Dutch Not Working - Question | JoomShaper
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On The Background Translation To Dutch Not Working

FS

Fremantle Software

EasyStore 8 months ago

In "Jooma" under "Components" and then "Easystore" and then under "Orders" is everything is in English and not in Dutch.

When i look in the file "com_easystore.ini" under "administrator" i see the following line:

COM_EASYSTORE_APP_ORDER_ASSIGN_CUSTOMER_SHIPPING_ADDRESS="VERZENDADRES"

I get under orders on the website "SHIPPING ADDRESS"

I think the language switch isn't working!

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12 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #182818

Hi there,

Thank you for reaching out, and sorry for the inconvenience.

Please ensure that the correct language is installed and that the content language is enabled, as shown in this screenshot: https://prnt.sc/XNTHBu6cM-Zj

It works fine on my end. https://prnt.sc/s_DuYRB1cqq1

Let me know if you have any further questions.

Best regards

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FS
Fremantle Software
Accepted Answer
8 months ago #182874

I have both set to Dutch! and not to German!

Website: Dutch (nl-NL) Nederlands (nl-NL) nl-NL 5.2.3 2025-01-07 Dutch Translation Team [email protected] 10141

System: Dutch (nl-NL) Dutch (nl-NL) nl-NL 5.2.3 2025-01-07 Dutch Translation Team [email protected] 10142

So that is correct on the website and does not solve the problem!

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #182879

Sorry for the inconvenience.

To resolve this promptly, could you kindly provide Joomla administrator access? This will help us investigate thoroughly. Please back up your site using Akeeba Backup before sharing credentials in hidden content.

Thank you for your cooperation and I’ll update you as soon as possible!

Best Regards

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FS
Fremantle Software
Accepted Answer
8 months ago #182899

Hereby the information!

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #183014

Hi there,

The issue is occurring specifically with the Dutch (nl-NL) language pack.

I have informed the development team and am currently working on it. Once it's resolved, I will notify you immediately.

Thanks for your understanding.

Best regards

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #183049

Your problem has been fixed. please check this now. It was related to the language file.

Best regards

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FS
Fremantle Software
Accepted Answer
8 months ago #183141

Hello Asfakue, Hello Asfakue,

Great and thanks you for finding it. The texts are now also in Dutch!

There are still some minor issues, which you can also see on the homepage of the website https://nvc.fremantlesoftware.nl

In the upper left corner of an offer is the text "Sale" should be "Aanbieding" in Dutch.

The offer price is also not neat.

Greetings,

Colin Fremantlesoftware

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #183445

Hi there,

Apologies for the inconvenience and the delay. The Dutch (NL) language file contains the word "Sale," and I have noted this for the development team.

To resolve this issue, I have added an override in your language override section. I hope this will resolve the problem.

Regarding the offer price, it doesn't appear properly. Could you please specify which product is showing the offer price incorrectly?

Best regards.

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FS
Fremantle Software
Accepted Answer
8 months ago #183460

On the homepage of the website there is a product with the error. It is the first product on the page on the left.

Product: Petstyle Living Gedraaide Stick Met Eend - 100 stuks.

Website: https://nvc.fremantlesoftware.nl/

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #183486

Hi, The credentials you provided are no longer working, even though they were accessible earlier.

I have tested the issue on our local site, and the discount price works correctly for both percentage and fixed amount discounts.

Could you please check this screenshot? https://prnt.sc/557StDIWJPJz

If the issue persists, please reactivate the Joomla credentials.

Best regards.

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FS
Fremantle Software
Accepted Answer
8 months ago #183500

That is not the problem.

The offer price that is displayed incorrectly with the article on the homepage! The new price in black of 16.95 is not displayed correctly! The old price is correctly displayed in red behind it!

Product: Petstyle Living Gedraaide Stick Met Eend - 100 stuks.

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 8 months ago #183573

Hi there,

Are you referring to this price alignment issue? Screenshot

You can resolve it by adding the following custom CSS:

.sppb-collection-addon .easystore-price-current .easystore-price-whole {
    align-self: center;
}

For instructions on adding custom CSS in Helix Ultimate, please refer to this guide:
How to Add Custom CSS in Helix Ultimate

I hope this helps! Let me know if you need further assistance.

Best regards

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