Problems With SP Pagebuilder Pro - Question | JoomShaper
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Problems With SP Pagebuilder Pro

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Heike

SP Page Builder 4 years ago

I purchased again SP Pagebuilder Pro to get continuous updates, but when I try to install it, it comes the message "manifest datei nicht gefunden" appears and the update stops. And now I can't find the download option of the package in my account anymore.

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7 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #21294

Hello there,

Download the file from here and install it manually.

Thanks!

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H
Heike
Accepted Answer
4 years ago #21296

Hi, and how should I install it manually? Unpack and via FTP?

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #21297

Hello there,

You don't need to unpack the .zip file. Just go to Extensions > Install > Upload from folder and select the zip file, it will be installed automatically.

Thanks!

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H
Heike
Accepted Answer
4 years ago #21299

That's what I told you: It doesn't work. Now the message is "Fehler Es gibt einen Fehler beim Hochladen dieser Datei auf den Server. Es kann kein Installationspaket gefunden werden!"

No installation package found

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #21300

Please share your administrator access with us in the Hidden Content area so that we can check at our end.

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H
Heike
Accepted Answer
4 years ago #21304

I solved the problem. Clearing the Joomla cache helped.

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #21462

Hello Heike,

We are glad to know that you have solved the issue.

Have a nice day!

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