Can't save changes - Forum | JoomShaper
Staff replied SP Page Builder

Can't save changes

Asked by Jonas 4 years ago Last activity 4 years ago

I installed the template, but can't save changes. When I click the "Save" button, I see the site is loading, but it never loads and saves the changes.
I'm using the Chrome browser.
How to solve this problem?

13 replies

Jonas Asked this

The forums refer to such decisions. My site meets all of these specifications, but I still can't save changes.

Old version of PHP (we suggest to use 7.0.x)
I use 7.4.24

Not enabled GZip compression (in Global Configuration)
-enabled

Problems with SSL/HTTS certificate *
-SSL working and activate

Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin

  • or any similar which can change the appearance/behavior of your Joomla Admin**.
  • There are absolutely no additional plugins just for JoomShaper

Low PHP memory limit (we suggest 128M or 256M)***
Is 256M

The problem is not resolved, what should I do next?

Ugur Uygur
4 years ago · edited

Hi Jonas,

There may be issues with 3rd party exstensions. Close and try again (plugin etc).

Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin

Jonas Asked this

As I mentioned I do not use any other modules. I only installed Joomshaper with the full template at once, I didn't install anything extra. Everything is the one downloaded along with the joomshaper from this site.

Ugur Uygur

Enter your information in the hidden content area below, the producers will help.

Jonas Asked this
4 years ago · edited

Maybe there is more information on how I can solve this problem? Attach logins.

Jonas Asked this

1- Update the SP page builder exstension.

2- Update the Joomla version as well.

Done, but still not working...

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