I installed the template, but can't save changes. When I click the "Save" button, I see the site is loading, but it never loads and saves the changes.
I'm using the Chrome browser.
How to solve this problem?
Can't save changes
13 replies
Hi,
Yes, we have some faq about it:
Hope it helps!
Best Regards
The forums refer to such decisions. My site meets all of these specifications, but I still can't save changes.
Old version of PHP (we suggest to use 7.0.x)
I use 7.4.24
Not enabled GZip compression (in Global Configuration)
-enabled
Problems with SSL/HTTS certificate *
-SSL working and activate
Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin
- or any similar which can change the appearance/behavior of your Joomla Admin**.
- There are absolutely no additional plugins just for JoomShaper
Low PHP memory limit (we suggest 128M or 256M)***
Is 256M
The problem is not resolved, what should I do next?
Hi Jonas,
There may be issues with 3rd party exstensions. Close and try again (plugin etc).
Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin
As I mentioned I do not use any other modules. I only installed Joomshaper with the full template at once, I didn't install anything extra. Everything is the one downloaded along with the joomshaper from this site.
Enter your information in the hidden content area below, the producers will help.
Ok
Maybe there is more information on how I can solve this problem? Attach logins.
Hello, Please do not share site information in open forms, it is very dangerous. Please delete your information!
-
Update the SP page builder exstension (And your license is not active, you must activate it). https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation -> License Update
-
Update the Joomla version as well.
Regards
1- Update the SP page builder exstension.
2- Update the Joomla version as well.
Done, but still not working...
Hi there, Really sorry for the inconvenience. I think this type of issue occurred for the server blocked the resource of page builder. That's why occurred the issue. If you give me permission i will make an akeeba backup to check my end. Besides. If you use cloudflare then disable the rocket_loader from the cloudflare and disable the mod_security from your hosting server. Thanks
Attach FTP connections
And then I disable : mod_security , site stop working
Save works fine my server