Can't Save Changes - Question | JoomShaper
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Can't Save Changes

J

Jonas

SP Page Builder 3 years ago

I installed the template, but can't save changes. When I click the "Save" button, I see the site is loading, but it never loads and saves the changes. I'm using the Chrome browser. How to solve this problem?

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13 Answers
Ugur Uygur
Ugur Uygur
Accepted Answer
3 years ago #47477
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J
Jonas
Accepted Answer
3 years ago #47654

The forums refer to such decisions. My site meets all of these specifications, but I still can't save changes.

Old version of PHP (we suggest to use 7.0.x) I use 7.4.24

Not enabled GZip compression (in Global Configuration) -enabled

Problems with SSL/HTTS certificate * -SSL working and activate

Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin

  • or any similar which can change the appearance/behavior of your Joomla Admin**.
  • There are absolutely no additional plugins just for JoomShaper

Low PHP memory limit (we suggest 128M or 256M)*** Is 256M

The problem is not resolved, what should I do next?

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Ugur Uygur
Ugur Uygur
Accepted Answer
3 years ago #47660

Hi Jonas,

There may be issues with 3rd party exstensions. Close and try again (plugin etc).

Extra plugins: KL Admin Skin, AceSearch or JSN PowerAdmin

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J
Jonas
Accepted Answer
3 years ago #47671

As I mentioned I do not use any other modules. I only installed Joomshaper with the full template at once, I didn't install anything extra. Everything is the one downloaded along with the joomshaper from this site.

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Ugur Uygur
Ugur Uygur
Accepted Answer
3 years ago #47673

Enter your information in the hidden content area below, the producers will help.

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J
Jonas
Accepted Answer
3 years ago #47686

Ok

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J
Jonas
Accepted Answer
3 years ago #47900

Maybe there is more information on how I can solve this problem? Attach logins.

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Ugur Uygur
Ugur Uygur
Accepted Answer
3 years ago #47908

Hello, Please do not share site information in open forms, it is very dangerous. Please delete your information!

  1. Update the SP page builder exstension (And your license is not active, you must activate it). https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation -> License Update

  2. Update the Joomla version as well.

Regards

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J
Jonas
Accepted Answer
3 years ago #47911

1- Update the SP page builder exstension.

2- Update the Joomla version as well.

Done, but still not working...

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50836

Hi there, Really sorry for the inconvenience. I think this type of issue occurred for the server blocked the resource of page builder. That's why occurred the issue. If you give me permission i will make an akeeba backup to check my end. Besides. If you use cloudflare then disable the rocket_loader from the cloudflare and disable the mod_security from your hosting server. Thanks

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J
Jonas
Accepted Answer
3 years ago #50837

Attach FTP connections

And then I disable : mod_security , site stop working

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50852

Save works fine my server

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